How SMS can add value to Financial Corporations

When we hear the word ‘Finance’ then the first thing that comes to our mind is Trust, which should be there between the company and the customer both. Financial Corporations that are also known as FinCorp have come out with different services to ease the financial baggage of people. Every Fincorp company have their personal funds and a tie-up with banks and insurance companies which makes them a one-stop shop for all kind of financial needs. 

A fincorp company provides different kinds of services like loans, Insurance, Credit Card, Checking Cibil Score and many more. When a company is providing so many services then it will definitely need a strong source to help them reach every audience at the time. 

For them, SMS service can be the ideal solution for reaching every audience who is aspiring for different services.

Once you add Bulk SMS to your finance business then the value will automatically be created. Make an SMS template for all your services and keep that approved from DLT and integrate that into your ERP and CRM for generating bills, invoices and other reminders. 

Take a look over some of the templates as a reference to Fincorp business and see how and where you can use SMS for getting better results.

• Promotional SMS
  There is no business without a promotion. Create an attractive SMS template for every service that you provide by adding some eye-catching offers and share that with all your customers. Add a mobile number or a URL that contains service details.
  
  There is no business without a promotion. Create an attractive SMS template for every service that you provide by adding some eye-catching offers and share that with all your customers. Add a mobile number or a URL that contains service details.
  
  Take a look over some of the template examples:
  

Example 1
Get a personal loan of Rs.25000 with ABC finances and cover all your needs. www.abcfinances.com/personalloan

Example 2
Uncertainty never knocks on your door!
Get your family and loved ones secured with our customized insurance policies 
Click here: www.abcfinances.com/insurance

• Follow up on availing service
  The most important activity after connecting with the customer for any service is to take follow up with them and understand whether they are willing to buy the service or not. Here is the SMS template that can be shared.
  
  Example: 
  

Hello Rahul,
This is a follow-up message about your interest in taking a personal loan from ABC Finances.
Kindly update for the same.
Fill out this form: www.abcfinances.com/registerationform

• Transactional Messages
  There will be certain kinds of reminders that you have to give to your customers or take follow up for paying their EMI or dues. So here are some of the transactional messages that will perform as a reminder or update and will automatically be sent on behalf of your finance company.
  
  I. Payment Reminder
  Update the customer beforehand about the EMI or interest that they have to pay to avoid further extra charges or any kind of miscommunication
  
  Example:
  

Hello [Add Name]
This is a reminder message that you have to pay your next EMI of Rs. 5000 by next week [Add Date]
Click Here to pay before the due date: www.abcfinances.com/payment

II. Appointment Reminder
Customer often visits financial advisors for planning and other things so here you can create a template of the appointment where the day and timing of the meeting both are mentioned to avoid any miscommunication.

Example:

Hello Sourabh,
Your appointment is fixed with our C.A for your further financial planning on Saturday evening at 6 pm. 
For further updates call: +9179744*****
Have a nice day ahead

III. Tax Reminder
Tax filing has a deadline but if you send all your customers a bulk SMS that updates them about their tax amount and due date then the customers will definitely stay with you for a long period of time.

Example: 

Hello Customer,
The due date for your tax filing has just 3 days left.
Kindly call our executive for further assistance: +9179744*****

SMS marketing can help financial corporations in various forms and the best part is the open rate which is more than 90%. However, sending a promotional or a transactional message will definitely get read by the customer. SMS can also get integrated into your CRM or ERP to generate automated Bills, Invoices and further reminders. 

Interested in knowing more about Bulk SMS service then give us a call or click here to reach out to our services.